A selection of our Awards and Accolades
Best of +VIP Access” hotels for 2015!
The Knight Residence by Mansley Serviced Apartments has been selected as one of the “Best of +VIP Access” hotels for 2015! This honour was given only to the top 20% of all global +VIP Access collection, based on Expedia +gold member feedback.
Expedia® Insiders’ select™ List 2015
For the eighth year running, Expedia® has named The Knight Residence among the top-ranked hotels on this year’s Expedia Insiders’ Select™ list. The Insiders’ Select list formally recognizes individual hotels worldwide that consistently deliver excellent service, a great overall experience and a notable value.
The Knight Residence by Mansley has been named the best serviced apartments in the world by ‘high end lifestyle’ magazine LUX.
The complex of 28 apartments near Edinburgh Castle ‘has consistently demonstrated dedication, flair for innovation and all-round excellence,” magazine spokesperson Laura Hunter commented.
The monthly publication said its 2015 Global Hotel and Spa Awards were the result of months of research and analysis, and described The Knight Residence as ‘five star serviced apartments suitable for business, pleasure or families complete with the luxury of a hotel.’
General Manager Colin Stone said The Knight Residence had received nominations from guests on four continents and added: “It’s a remarkable achievement to be rated by experts as the finest serviced apartments in the world, especially when one considers the exceptionally high standard of other luxury accommodation in the sector around the globe.
“Our staff work hard to make guests’ stays memorable, ensure their needs are met and help them make the most of their stay in Scotland’s capital.”
Other top awards were won by hotels and spas in New York, Hawaii, Japan, South Africa, Italy, Austria, Portugal and Spain.
Visitscotland - 5 Star Serviced Apartments
VisitScotland uses a five-level star-grading system to indicate the standard of customer care and range of facilities on offer at assessed establishments.
Under the Scheme, The Knight Residence has been awarded 5 Stars and has been consistant since opening in August 1999.
Scottish Hotel Of The Year Awards 2013
The Knight Residence has the best customer care in Scotland’s serviced apartments sector, according to judges of the Scottish Hotel Awards.
As well as being rated top for customer service we also took Gold Medals for Hospitality, Management, Business Performance and Housekeeping at the Awards, presented at a black tie event at Glasgow’s Thistle Hotel.
The Hospitality Medal went to our Deputy Manager Christopher Michaels, the Management medal to our Deputy General Manager Kevin Drummond and our housekeeping team won a Housekeeper Gold Medal, while our General Manager Colin Stone collected a Business Performance award.
Certificate Of Excellence 2015
The Knight Residence has again been awarded a Certificate of Excellence from Tripadvisor. This award celebrates hospitality excellence and is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor. Winners of the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website, with only the top 10 percent receiving the prestigious award.
Green Business Scheme
The Knight Residence is committed to sustainability within the Tourism Industry, to reinforce this we have joined the Green-Business Scheme. We have been awarded a GOLD under the scheme.
A Best Loved Hotel 2015
'Best Loved Hotels' feature the finest accommodation on offer around Britain and Ireland.
Click here for The Knight Residence on Best Loved Hotels
Best Employers In Hospitality 2012
At a glittering awards ceremony hosted by Stephen Jardine, The Knight Residence received THE top award as the Best Employer in Hospitality 2012 Scotland.
The 2012 Best Employers in Hospitality Awards saw winners across 12 different award categories, a ranking of the top 30 employers in Scotland and an overall winner - The Knight Residence.