Expedia® Insiders’ select™ List 2014
For the seventh year running, Expedia® has named The Knight Residence among the top-ranked hotels on this year’s Expedia Insiders’ Select™ list. The Insiders’ Select list formally recognizes individual hotels worldwide that consistently deliver excellent service, a great overall experience and a notable value.
VisitScotland uses a five-level star-grading system to indicate the standard of customer care and range of facilities on offer at assessed establishments.
Under the Scheme, The Knight Residence has been awarded 5 Stars and has been consistant since opening in August 1999.
The Knight Residence has the best customer care in Scotland’s serviced apartments sector, according to judges of the Scottish Hotel Awards.
As well as being rated top for customer service we also took Gold Medals for Hospitality, Management, Business Performance and Housekeeping at the Awards, presented at a black tie event at Glasgow’s Thistle Hotel.
The Hospitality Medal went to our Deputy Manager Christopher Michaels, the Management medal to our Deputy General Manager Kevin Drummond and our housekeeping team won a Housekeeper Gold Medal, while our General Manager Colin Stone collected a Business Performance award.
The Knight Residence has again been awarded a Certificate of Excellence from Tripadvisor. This award celebrates hospitality excellence and is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor. Winners of the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website, with only the top 10 percent receiving the prestigious award.
The Knight Residence is committed to sustainability within the Tourism Industry, to reinforce this we have joined the Green-Business Scheme. We have been awarded a GOLD under the scheme.
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At a glittering awards ceremony hosted by Stephen Jardine, The Knight Residence received THE top award as the Best Employer in Hospitality 2012 Scotland.
The 2012 Best Employers in Hospitality Awards saw winners across 12 different award categories, a ranking of the top 30 employers in Scotland and an overall winner - The Knight Residence.