VisitScotland uses a five-level star-grading system to indicate the standard of customer care and range of facilities on offer at assessed establishments.
Under the Scheme, The Knight Residence has been awarded 5 Stars and has been consistant since opening in August 1999.
At a glittering awards ceremony hosted by Stephen Jardine, The Knight Residence received the top award as the Best Employer in Hospitality 2012 Scotland.
For the Fifth Year running, Expedia® has named The Knight Residence among the top-ranked hotels on this year’s Expedia Insiders’ Select™ list. The Insiders’ Select list formally recognizes individual hotels worldwide that consistently deliver excellent service, a great overall experience and a notable value. The full list represents only 500 of Expedia’s top-ranked hotels selected from the more than 130,000 properties offered by Expedia®, the world’s largest online travel company.
The 2012 Expedia Insiders’ Select™ list is compiled based on the more than 500,000 annual Guest Reviews collected by Expedia, combined with a value rating and the local market expertise of more than 500 Expedia employees in local markets worldwide, resulting in an easy-to-browse list that provides travellers with a powerful way to find the perfect hotel using the trusted insight of other travellers like them. The list showcases the diverse selection of travel destinations and hotel properties.
Achieving such an award is a testament to The Knight Residence’s ongoing commitment to excellence.
The Knight Residence has the best customer service in Scotland’s serviced apartments sector, according to judges of the Scottish Hotel Awards.
As well as being rated top for customer service we also took Gold Medals for Hospitality, Management, Business Performance and Housekeeping at the Awards, presented at a black tie event at Glasgow’s Thistle Hotel.
The Hospitality Medal went to our Deputy Manager Christopher Michaels, the Management medal to our Assistant Manager Kevin Drummond and our housekeeping team won a Housekeeper Gold Medal, while our General Manager Colin Stone collected a Business Performance award.
The Knight Residence is committed to sustainability within the Tourism Industry, to reinforce this we have joined the Green-Business Scheme. We have been awarded a SILVER under the scheme.
The Knight Residence is pleased to be a supporter of GoCharitable.Com
GoCharitable.com was set-up to help raise money for the Starlight Children’s Foundation, by asking businesses and households throughout the United Kingdom to purchase their basic necessities with the charity it aims to bring smiles and laughter into the lives of seriously and terminally ill children, by granting wishes and creating fun in hospitals and hospices throughout the UK.
A Best Loved Hotel 2013
'Best Loved Hotels' feature the finest accommodation on offer around Britain and Ireland.
Click here for The Knight Residence on Best Loved Hotels
We are pleased to be associated with the Prince's Mayday Network, The Prince’s Mayday Network works in partnership with the Scottish Government to support businesses in the transition to a low carbon economy.