Questionnaire Response Summary

We asked you to tell us what you thought - below is a summary of all the responses since we opened in August 1999.

Advance Reservations

Poor

Fair

Good

Excellent

Efficiency of Response

Accuracy of Information

Friendliness & Helpfulness

Presentation of Brochure

   

Concierge

Poor

Fair

Good

Excellent

Efficiency of Check-in

Explanation of Facilities

Local Knowledge

Friendliness & Helpfulness

   

Housekeeping

Poor

Fair

Good

Excellent

Cleanliness of Kitchen

Cleanliness of Lounge

Cleanliness of Bedrooms

Cleanliness of Bathrooms

Friendliness & Helpfulness

   

Maintenance

Poor

Fair

Good

Excellent

Apartment Maintenance

Efficiency of Response

   

Location and Parking

Poor

Fair

Good

Excellent

Location of Apartments

Travel Directions

Ease of Parking

   

Quality

Poor

Fair

Good

Excellent

Quality of Furniture

Quality of Floor Coverings

Quality of Wall Coverings

Quality of Soft Furnishings

   

Apartment Facilities

Poor

Fair

Good

Excellent

TV / Video / Cable Facilities

Hi-Fi System

Selection of CD's & Videos

Kitchen Appliances

Selection of Toileteries

Information Folder

Lighting

Heating

Security Measures

   

If visiting Edinburgh again,
would you choose to stay
at The Knight Residence?

YES 100%

NO  0%